FREQUENTLY ASKED QUESTIONS

  • How do I measure my cushion or pillow?
    Please refer to our HOW TO page for measuring tips.
  • Can I use my own fabric or accent?
    Yes! You can choose from our selection of in-stock fabrics, order a specific fabric, or provide your own. Please call (805) 285-0635 or email info@cushioncorner.com to order your custom design.
  • How long will it take to receive my order?
    Our lead time is 2-4 weeks, depending on the quantity and customization of your order.
  • Can I cancel my order?
    Because each order is customized to the customers specifications, orders cannot be cancelled once they reach production. If you have a question about your order, please call (805) 285-0635.
    Cushioncorner accpets cancellations up to (1 day from the order is placed ). All our products apearing on website are CUSTOM. Once a custom order in prodcution and the fabrice has been cut to your specifications, the fabric is no longer useable for any order in future and the order cannot be canceled. Cushioncorner can process a partial refund if the fabrice has been purchased but not cut. If the customer requests the fabric, You will be responsible for all shipping and handeling fees.
  • Can you help me with my order?
    Absolutely! If you need assistance with any part of your order, please call (805) 285-0635 or email info@cushioncorner.com. If you are in the area, you may also bring your cushions into our showroom, so that we may assist you with your custom product. You may also schedule an appointment to visit our showroom.

Order Cancellations

  • Cushioncorner accpets cancellations up to (1 day from the order is placed ). All our products apearing on website are CUSTOM. Once a custom order in prodcution and the fabrice has been cut to your specifications, the fabric is no longer useable for any order in future and the order cannot be canceled.
  • Cushioncorner can process a partial refund if the fabrice has been purchased but not cut. If the customer requests the fabric, You will be responsible for all shipping and handeling fees.